Because all items in our store are custom-printed to order, we do not accept returns or exchanges for buyer’s remorse, accidental orders, or incorrect size selection. Please consult the sizing charts provided on the product pages before checking out.
Damaged, Defective, or Wrong Items
We want you to love your merchandise! If your order arrives damaged, has a manufacturing defect, or if you received the incorrect item/size from what you ordered, we will gladly arrange a free replacement or a refund.
Timeline: You must notify us within 7 days of receiving your package.
Process: Please email team@fatimashrinefilipinocommunity.com with your order number and clear photos showing the issue (the print defect, damage, or the size tag if the wrong size was sent). Do not ship items back to us without prior authorization.
Lost in Transit
If your package tracking has stalled or shows as undelivered past the estimated delivery window, please contact us. Claims for packages lost in transit must be submitted within 7 days after the estimated delivery date.
Disclaimers & Warranty
Merchandise Disclaimer
All merchandise is provided on an “as is” and “as available” basis. The Fatima Shrine Filipino Community makes no warranties, expressed or implied, regarding the longevity, colorfastness, or wear-and-tear of the printed items beyond the initial manufacturing quality standard.
Community & Non-Profit Status Disclaimer
Purchases made through this website represent the buying of commercial goods (merchandise) to support community initiatives. Unless explicitly stated otherwise on a specific fundraising campaign item, merchandise purchases are not considered tax-deductible charitable donations. Please consult a tax professional for guidance on community organization support.
External Links Disclaimer
Our website may contain links to external websites (such as the main shrine website, community event pages, or social media groups). We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites.
Contact Us
For any questions regarding our policies,
please contact: Fatima Shrine Filipino Community
Email: team at fatimashrinefilipinocommunity.com
Mailing Address: Fatima Shrine Filipino Community 101 Summer St, Holliston, MA 01746
